Terms and Conditions

These Terms and Conditions govern the contractual relationship between:
JSD MEDIA LLP
Registered in the United Kingdom under number OC455142
Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Hereinafter referred to as "the Platform",
and any individual making a booking via the website, hereinafter referred to as "the Customer".

1. PURPOSE

The Platform sells private boat tours in Koh Samui (Thailand) via its website. The actual services are delivered by a third-party local operator: Smile Samui Tour. By booking a service via the website, the Customer accepts all conditions outlined in this document.

2. PLATFORM ROLE

The Platform operates as an independent reseller of boat tour services. It handles booking management and coordinates with the local service provider. Tour execution is the sole responsibility of the local provider, Smile Samui Tour.

3. SERVICE DETAILS

Available tours include:

• Half-day tour: 4 hours
• Full-day tour: 6 hours

Each tour includes rental of a private boat for up to 10 people. Schedules, departure points, and additional options are clearly listed on each tour's booking page.

4. BOOKING AND PAYMENT

Bookings are submitted via WhatsApp through the website. Payment is made directly to the captain on the day of the tour. A booking is considered confirmed once acknowledged via WhatsApp by our team.

5. CANCELLATION POLICY

Customers can cancel their booking up to 2 days before the scheduled tour. In case of bad weather or force majeure, the customer may be offered either rescheduling or cancellation at no charge.

6. LIABILITY

The service itself (navigation, safety, equipment, assistance) is operated by the local provider, Smile Samui Tour, under their own licenses and insurance.

The Platform cannot be held liable for:

• Service execution
• Any incident, damage, or delay during the tour
• The quality of service provided by the local operator

All service-related complaints must be addressed directly to the local operator.

7. PERSONAL DATA

Customer data is collected solely for the purpose of processing the booking and facilitating communication with the local service provider. It will not be sold or used for marketing purposes without explicit consent.

8. APPLICABLE LAW

These Terms and Conditions are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of London (United Kingdom), except prior amicable resolution.